Shopping Cart

0

Your shopping bag is empty

Go to the shop

Return and Refund Policy

At The Purge LTD, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return and refund policy.

Refund Policy:



You may return any unused and unopened products within 14 days of receiving your order for a full refund.


To initiate a return, please contact our customer service team at help@thepurgeltd.com with your order number and reason for return.


Once your return request is approved, you will receive instructions on how to return the item(s) to our warehouse. Return Process:

All returned items must be in their original packaging and condition, with all tags and seals intact. Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product.

We recommend using a trackable shipping method to ensure safe and timely delivery of your return. Once we receive and inspect the returned items, we will process your refund within 7-10 business days.
Refunds will be issued to the original payment method used for the purchase.
Please note:
We cannot accept returns on opened or used products for hygiene reasons, unless they are defective or damaged upon arrival.

Refunds are subject to approval and may be denied if the returned items do not meet our return policy criteria.
Shipping fees are non-refundable.

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact our customer service team at help@thepurgeltd.com.

We are here to assist you and ensure your shopping experience with us is nothing short of exceptional.